This race was cancelled at about 8am the morning of due to lightning, from a storm predicted to come in the week leading up to the event. While I understand … MORE
This race was cancelled at about 8am the morning of due to lightning, from a storm predicted to come in the week leading up to the event. While I understand you can’t predict the weather, I feel the race producers had a poor back up plan and poor communication regarding this race. They even said the night before at the race meeting, “if nothing else we’ll just have the after race party.”
They reported they could not possibly refund any money due to the costs associated with setting up this event, however I find that hard to believe. The majority of the course was on the JW Marriott grounds, and only a portion of the bike required outside vendor assistance. In addition therr were around 800 people signed up to race at ~$150 a head. If the cost to secure the Marriott is their biggest expense I suggest another venue.
I did run most of the course later that day- the swim, while clever in the lazy river, seems like it would get very congested. The run course through the grounds were pretty, although the transition area seemed quite far from the swim.
I will not attempt this again- participants were offered a $30 discount on a $150 race fee for lost pines or SA 2024, IF they signed up within the next 2 weeks . Really? That’s how you show your participants they are important? The whole weekend at JW cost about $700 with hotels , nickel and dime hotel fees, food, and race entry. Did I mention I didn’t get to actually race?
Please login to reply to this review.
JW Marriott course, poor race production
This race was cancelled at about 8am the morning of due to lightning, from a storm predicted to come in the week leading up to the event. While I understand … MORE
This race was cancelled at about 8am the morning of due to lightning, from a storm predicted to come in the week leading up to the event. While I understand you can’t predict the weather, I feel the race producers had a poor back up plan and poor communication regarding this race. They even said the night before at the race meeting, “if nothing else we’ll just have the after race party.”
They reported they could not possibly refund any money due to the costs associated with setting up this event, however I find that hard to believe. The majority of the course was on the JW Marriott grounds, and only a portion of the bike required outside vendor assistance. In addition therr were around 800 people signed up to race at ~$150 a head. If the cost to secure the Marriott is their biggest expense I suggest another venue.
I did run most of the course later that day- the swim, while clever in the lazy river, seems like it would get very congested. The run course through the grounds were pretty, although the transition area seemed quite far from the swim.
I will not attempt this again- participants were offered a $30 discount on a $150 race fee for lost pines or SA 2024, IF they signed up within the next 2 weeks . Really? That’s how you show your participants they are important? The whole weekend at JW cost about $700 with hotels , nickel and dime hotel fees, food, and race entry. Did I mention I didn’t get to actually race?
Don't register for Purpose Racing races!
There are so many complaints about these organizers and their business tactics. Check Better Business Bureau! I wish I would have known before registering for their race. They are non-responsive … MORE
There are so many complaints about these organizers and their business tactics. Check Better Business Bureau! I wish I would have known before registering for their race. They are non-responsive to their registrants who need help or have complaints. Myself, my sister, and my niece well all scammed by them. We have yet to receive a response about refunding for an accidental double registration. They have also cancelled our Scottsdale 2020 race and have not responded about giving us refunds. There are better race organizers and better races out there! Do not register for any Purpose Racing race!
Bad company to work with
Spa girl tri is a family run company that does not care about it's customers. I've participated for 4 years and simply asked for a refund during this pandemic. They … MORE
Spa girl tri is a family run company that does not care about it’s customers. I’ve participated for 4 years and simply asked for a refund during this pandemic. They deleted my request from Facebook (among other participants requesting the same) and blocked me. Not very mature and zero customer service.