About Me
My Races
Organize, track & review your races and personal bests here.
50 States Map
Half Marathon
Marathon
Ultramarathon
(Marathon or Ultra) + Half
Marathon + Ultra
Other
Future Races
Future Races (0)
Race | Distance | Location | Date | Paid |
---|
Past Races (1)
Race | Distance | Location | Date | Result | My Raves | My Performance |
---|---|---|---|---|---|---|
Kaiser Permanente San Francisco Half Marathon (Kaiser Half) | 5K | San Francisco, CA | Feb 4, 2024 |
|
Kaiser Permanente San Francisco Half Marathon (Kaiser Half)
I have refund protection but I can't get
Kaiser Permanente San Francisco Half Marathon (Kaiser Half)
I purchased Refund protection at the time of application. And Refund Protection also includes "bad weather" as a condition. However, operations will be different if the event is canceled by … MORE
I purchased Refund protection at the time of application. And Refund Protection also includes “bad weather” as a condition. However, operations will be different if the event is canceled by the organizer.
When I applied to Refundable.me, it was immediately rejected.
When I contacted the organizer, I was told that there was no refund. It seems that the fee I paid will be treated as a donation. I wonder what Refund Protection was for.
Refundable.me unilaterally closed my rights and since the ticket has been deactivated I can’t reapply and I have no way to talk to them (no phone or email listed). Perhaps I could have found a way to apply for a refund for holding the event virtually (changing the method of holding it), rather than for the event to be canceled by the organizer. However, with my deactivated Refund Protection, I can no longer make that attempt or talk to them.
From my perspective, it feels like I was scammed. I would like to wait for further communication from the organizer.